Shipping policy

Shipping Policy

Thank you for shopping with Noonbrook. Below you'll find everything you need to know about how and when your order will arrive.

Order Processing

All orders are processed after payment has been confirmed. Please allow 2–3 business days for order handling and processing before your item ships. During high-volume periods, holidays, or promotional events, processing may take slightly longer — we appreciate your patience and always work to get your order out as quickly as possible.

Shipping & Delivery

Once your order has been processed and shipped, standard delivery within the United States typically takes 5–8 business days. While most orders arrive toward the earlier end of that window, delivery times can occasionally be affected by carrier delays, weather, or peak seasonal volume.

Please note that delivery times are estimates provided by the carrier and are not guaranteed. Once an order leaves our facility, it is in the hands of the shipping carrier.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way. If you haven't received tracking information within a few business days of ordering, please check your spam folder or reach out to us.

Shipping Costs

Shipping costs, if applicable, are calculated at checkout based on your order. Any free shipping offers or thresholds will be applied automatically to qualifying orders.

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. Noonbrook is not responsible for orders shipped to incorrectly or incompletely entered addresses. If you notice an error, contact us as soon as possible and we'll do our best to help before your order ships.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost, or arrives damaged, please contact us and we'll work with you to make it right.

Questions?

If you have any questions about your order or shipping, reach out to us at hi@noonbrook.com and we'll be happy to help.